Tag Voice Agents with metadata and filter the list
Each Voice Agent can store metadata tags on the agent configuration, separate from tags collected during a call. The Voice Agents list can show those tags and filter or search by them. Cloning a Voice Agent copies its metadata tags.
What’s new
Metadata tags live on the Voice Agent configuration.
The Voice Agents list can display, filter, and search those tags.
Cloning copies metadata tags to the new agent.
How to use it
Open Voice Agents and select an agent.
Add or edit metadata tags, then save.
Return to the Voice Agents list and filter or search by those tags.
Impact
Teams running many Voice Agent variants can classify and find agents by test group or characteristic without relying only on agent names.